Privacy policy

Last Updated: October 27, 2026

Tiffelle (“Tiffelle,” “we,” “us,” or “our”) respects the privacy of customers and visitors to our website.

This Privacy Policy explains the personal information we collect, how we use and disclose that information, the measures we take to protect it, and the privacy rights and choices that may be available to you.

This policy applies to personal information collected through https://tiffelle.com/ and related customer service interactions.

Business Information

Store Name: Tiffelle
Operating Company: TIFFANY EATON QB INC
Business Address:
525 W New Castle St
Zelienople, PA 16063
United States

Contact Email: service@tiffelle.com

1. Personal Information We Collect

We may collect personal information when you browse our website, place an order, contact customer service, request a return or exchange, or otherwise interact with our services.

Information You Provide

Depending on your interactions with Tiffelle, we may collect:

  • Your name and contact information.

  • Billing and shipping addresses.

  • Email address and telephone number, when provided.

  • Order information, purchased products, and transaction history.

  • Payment-related details needed to complete or verify transactions.

  • Customer service inquiries and correspondence.

  • Return, exchange, replacement, and refund information.

  • Other information you choose to provide through forms or communications.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address.

  • Browser and device information.

  • Operating system.

  • Pages viewed and navigation activity.

  • Shopping cart activity and website interactions.

  • Referring websites or traffic sources.

  • Approximate location derived from your IP address.

  • Cookie identifiers and similar technical information.

  • Website performance and diagnostic information.

Information From Service Providers

We may also receive information from providers involved in processing payments, fulfilling orders, arranging deliveries, preventing fraud, operating our website, or responding to customer requests.

The information received depends on the services provided and the nature of your interaction with us.

2. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill customer orders.

  • Verify transactions and process payments.

  • Arrange shipping and delivery within our supported U.S. delivery areas.

  • Send order confirmations, shipping updates, and other service communications.

  • Respond to product questions and customer inquiries.

  • Review and process eligible returns, exchanges, replacements, and refunds.

  • Arrange return shipping and provide return instructions or shipping labels when applicable.

  • Maintain purchase, transaction, and customer service records.

  • Operate, maintain, and improve our website.

  • Understand website performance and customer interactions.

  • Detect and prevent fraud, unauthorized transactions, and security incidents.

  • Meet applicable accounting, tax, recordkeeping, and legal obligations.

  • Respond to privacy requests.

  • Send promotional communications where permitted and subject to applicable consent requirements.

  • Support advertising and analytics activities where applicable.

We use personal information only for purposes reasonably connected to our business operations or otherwise permitted by applicable law.

3. Payment Information

Payments are processed through payment service providers integrated with our online checkout.

These providers may collect payment card details, billing information, and other information necessary to authorize, process, and verify transactions.

Tiffelle does not directly store complete payment card numbers or card security codes on its own servers.

We may retain limited payment-related records, such as:

  • Transaction identifiers.

  • Order totals.

  • Payment status.

  • Refund amounts and status.

  • Information needed for customer support, dispute handling, accounting, and fraud prevention.

Payment service providers handle payment information according to their applicable terms, privacy policies, and security procedures.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies.

These technologies may help us:

  • Maintain shopping cart and checkout functionality.

  • Remember website settings and preferences.

  • Support account security and fraud prevention.

  • Understand website traffic and usage patterns.

  • Identify technical issues and improve website performance.

  • Measure advertising and marketing effectiveness where applicable.

Some technologies support essential website functions. Others may be used for analytics or advertising, depending on our website configuration.

You can manage certain cookies through your browser settings. Additional privacy controls may be available on our website where applicable.

Disabling certain cookies may affect website functionality.

Where applicable law requires consent or another privacy choice, we will provide the relevant options as required.

5. How We Disclose Personal Information

We may disclose personal information to service providers that assist us with operating our business, including:

  • Ecommerce platform and website hosting providers.

  • Payment processors and fraud prevention providers.

  • U.S. fulfillment and shipping partners.

  • Shipping carriers and return logistics providers.

  • Customer service providers.

  • Website analytics and performance providers.

  • Advertising and marketing service providers, where applicable.

  • Accounting, legal, and other professional service providers.

Such disclosures are made for relevant business purposes and subject to applicable legal requirements.

We may also disclose information when reasonably necessary to:

  • Comply with lawful requests or applicable legal obligations.

  • Investigate suspected fraud or security incidents.

  • Protect the rights, safety, or property of customers, Tiffelle, or others.

  • Enforce applicable agreements and policies.

  • Support a lawful business merger, acquisition, restructuring, or transfer of assets.

We do not offer customers' personal information for sale as a standalone product.

However, certain online advertising or analytics disclosures may be classified as a “sale,” “sharing,” or use for “targeted advertising” under some state privacy laws, even when no payment is exchanged.

Where these activities occur and applicable law provides an opt-out right, eligible customers may exercise that right as described below.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or loss.

We may rely on security features provided by our ecommerce platform, payment processors, and other service providers.

No method of internet transmission or electronic storage can be guaranteed to be completely secure.

If you have concerns about the security of information associated with your order or account, please contact us at service@tiffelle.com.

7. Third-Party Services and Websites

Our website may contain links to websites operated by third parties or use services provided by independent organizations.

These third parties may maintain their own privacy policies and data handling practices.

We encourage you to review the privacy information provided by those services before submitting personal information.

Tiffelle is not responsible for the independent privacy practices of third-party websites except where responsibility is imposed by applicable law.

8. Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights relating to your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.

  • Requesting correction of inaccurate information.

  • Requesting deletion of eligible personal information.

  • Requesting information about how personal information is collected, used, or disclosed.

  • Requesting a portable copy of certain information.

  • Opting out of certain sales, sharing, or targeted advertising activities.

  • Withdrawing consent where applicable.

  • Appealing certain privacy request decisions where required by law.

These rights may be subject to identity verification, legal exceptions, and other applicable conditions.

How to Submit a Privacy Request

To submit a privacy-related request, email:

service@tiffelle.com

Please explain your request and include enough information for us to locate the relevant records.

We may request additional information when reasonably necessary to verify your identity or authority to make the request.

We will respond within the period required by applicable law.

Marketing Communications

If you receive promotional emails from Tiffelle, you may unsubscribe using the link provided in those messages or by contacting us.

You may continue to receive essential communications relating to existing orders, payments, delivery, returns, exchanges, refunds, or customer service.

Advertising and Data Sharing Choices

Where applicable, eligible customers may request to opt out of certain personal information disclosures or processing activities that qualify as a sale, sharing, or targeted advertising under relevant laws.

Requests may be submitted to service@tiffelle.com.

Other privacy controls may be available through our website where required or supported.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

9. Children's Privacy

Tiffelle is intended for a general audience and is not directed to children under 13 years of age.

We do not knowingly collect personal information directly from children under 13.

If you believe a child under 13 has submitted personal information to us, please contact service@tiffelle.com so we can review the situation and take appropriate action.

We will comply with applicable additional requirements concerning minors' personal information.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy or comply with applicable obligations.

Relevant purposes may include:

  • Processing and fulfilling orders.

  • Providing customer support.

  • Handling shipping and delivery questions.

  • Processing returns, exchanges, replacements, and refunds.

  • Maintaining transaction and accounting records.

  • Resolving payment disputes and other claims.

  • Preventing fraud and protecting our services.

  • Meeting legal and regulatory requirements.

Retention periods may vary depending on the information involved and the applicable circumstances.

When personal information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable recordkeeping obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our services, technology, business practices, or applicable requirements.

Any updated policy will be published on our website with a revised Last Updated date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

12. Contact Information

For questions about this Privacy Policy, the handling of personal information, or privacy-related requests, please contact:

Brand: Tiffelle
Legal Business Name: TIFFANY EATON QB INC
Customer Service Email: service@tiffelle.com

Business Address:
525 W New Castle St
Zelienople, PA 16063
United States

Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Saturday, Sunday, and U.S. federal holidays: Closed

You may email us at any time. Customer service inquiries are generally reviewed during business hours, while requests subject to legal response deadlines will be handled according to applicable requirements.