Shipping policy

Last Updated: October 27, 2026

Thank you for shopping with Tiffelle, operated by TIFFANY EATON QB INC.

This Shipping Policy explains our shipping destinations, order processing times, shipping fees, estimated delivery times, tracking information, and procedures for shipping-related issues.

Tiffelle currently ships orders within the United States only.

We offer free standard shipping on all eligible U.S. orders, with no minimum purchase requirement.

1. Shipping Destinations

We offer standard shipping to eligible residential and commercial addresses in all 50 U.S. states, including Alaska and Hawaii.

We currently do not ship to:

  • International destinations outside the United States

  • U.S. territories and possessions

  • APO, FPO, or DPO military addresses

All orders are fulfilled and shipped from within the United States.

Legal Business Name: TIFFANY EATON QB INC

Brand: Tiffelle

Business and Shipping Operations Address:

525 W New Castle St
Zelienople, PA 16063
United States

Shipping availability for a specific address will be confirmed during checkout.

If a shipping address is not eligible for delivery, we will notify the customer when reasonably possible.

Orders that cannot be fulfilled will be canceled and refunded to the original payment method.

2. Order Processing Time

Orders are processed Monday through Friday, excluding U.S. federal holidays.

Our standard order processing arrangements are:

  • Order Processing Time: 1–2 business days

  • Minimum Processing Time: 1 business day

  • Maximum Processing Time: 2 business days

  • Daily Order Cutoff Time: 5:00 PM Eastern Time (ET), New York

  • Processing Days: Monday–Friday, excluding U.S. federal holidays

Orders placed and successfully paid before 5:00 PM ET on a business day may begin processing that day.

Orders placed at or after 5:00 PM ET, on weekends, or on U.S. federal holidays will begin processing on the next business day.

Order processing includes order verification, preparation, packaging, and handoff to the shipping carrier.

Processing time is separate from carrier transit time.

Eastern Time follows the New York time zone, including Eastern Standard Time (EST) and Eastern Daylight Time (EDT), as applicable.

Once an order has shipped, a shipping confirmation email containing available tracking information will be sent to the email address provided at checkout.

3. Shipping Rates

Tiffelle provides free standard shipping on all eligible orders within the United States, including Alaska and Hawaii.

There is no minimum order amount required to qualify for free standard shipping.

Our standard shipping rates are:

Shipping Method Eligible Order Amount Shipping Fee
Standard Shipping All eligible U.S. orders FREE — $0.00 USD

Our shipping arrangements include:

  • No minimum purchase requirement.

  • No standard shipping fee for eligible U.S. orders.

  • Free standard shipping regardless of order subtotal.

  • Free standard shipping to eligible addresses within all 50 U.S. states, including Alaska and Hawaii.

Applicable sales taxes are calculated separately and displayed at checkout.

Product prices, applicable taxes, and the final order total will be displayed before payment is completed.

No standard shipping fee will be charged for eligible U.S. orders.

All product prices are displayed in U.S. dollars (USD).

4. Estimated Delivery Time

All orders are fulfilled and shipped from within the United States.

Our standard shipping estimates are:

Shipping Stage Estimated Time
Order Processing 1–2 business days
Carrier Transit 2–5 business days
Total Estimated Delivery 3–7 business days

The total estimated delivery time includes both order processing and carrier transit.

Estimated Total Delivery: 3–7 business days.

Business days refer to Monday through Friday, excluding U.S. federal holidays.

Delivery estimates are calculated from the applicable order processing business day.

Orders placed at or after the daily cutoff time, on weekends, or on U.S. federal holidays begin processing on the next business day.

The same standard delivery estimate applies to eligible destinations covered by this policy, including Alaska and Hawaii.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, transportation disruptions, seasonal shipping volumes, and other circumstances beyond our reasonable control.

Delivery dates are estimates and are not guaranteed.

The delivery information displayed at checkout should be consistent with the shipping timeframes described in this policy.

5. Shipping Confirmation and Tracking

Once your order has shipped, a shipping confirmation email containing available tracking information will be sent to the email address provided at checkout.

Please allow up to 48 hours after receiving your shipping confirmation email for tracking information to become active.

You can use the provided tracking details to monitor your shipment through the applicable shipping carrier.

If your tracking information does not become active after 48 hours, or if you notice an unusual shipping delay, please contact us at:

service@tiffelle.com

Please include your order number and a brief description of the issue so that our customer service team can assist you.

6. Shipping Delays

We make reasonable efforts to process and dispatch orders within our published timeframe.

However, delivery delays may occasionally occur due to circumstances such as:

  • Severe weather or natural events

  • Carrier or transportation disruptions

  • U.S. federal holidays

  • Seasonal shipping volume increases

  • Incorrect or incomplete delivery information

  • Other circumstances beyond our reasonable control

If your shipment is delayed, please check the latest tracking information.

For additional assistance, contact service@tiffelle.com with your order number.

We will review the available shipment information and assist with appropriate next steps.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

If you discover an error in your shipping address, please contact service@tiffelle.com as soon as possible.

If your order has not yet shipped, we will make reasonable efforts to update the shipping information.

Once an order has been transferred to the shipping carrier, address changes cannot be guaranteed.

Standard shipping is free for eligible U.S. orders.

However, additional carrier charges may apply if an address correction or redirection is requested because of incorrect or incomplete information provided by the customer.

Any known additional charges will be communicated before the customer agrees to a paid change.

If a package is returned to us because of incorrect or incomplete shipping information, please contact our customer service team to discuss the available options for redelivery or a refund, as applicable.

8. Lost, Missing, or Undelivered Packages

If your package is delayed, missing, or has not arrived within the expected delivery timeframe, please contact service@tiffelle.com.

Please provide:

  • Your order number

  • The email address associated with your order

  • A description of the delivery issue

  • Any relevant tracking information

We will review the shipment status and, where appropriate, assist with an investigation through the shipping carrier.

If a package is confirmed lost or undelivered, we will work with the customer to determine an appropriate resolution, including a replacement or refund when applicable.

For confirmed shipping errors or lost packages caused by our fulfillment or shipping arrangements, customers will not be charged additional standard shipping fees for approved replacements.

A carrier's delivery confirmation does not automatically resolve every reported missing-package issue.

Claims will be reviewed based on the available evidence and applicable consumer protection requirements.

9. Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact service@tiffelle.com as soon as reasonably possible.

Please include your order number, a description of the issue, and photographs when available.

We will review the issue and provide an appropriate resolution under our Return & Refund Policy and applicable law.

For merchant errors or eligible damage claims, customers will not be responsible for return shipping costs.

Additional information regarding returns, refund eligibility, exchanges, and return shipping responsibilities is provided in our Return & Refund Policy.

10. Order Changes and Cancellations

If you need to request an order change or cancellation, please contact service@tiffelle.com as soon as possible.

We will make reasonable efforts to accommodate requests received before an order has shipped.

Once an order has entered the shipping process or has been handed over to the carrier, modifications or cancellations may no longer be possible.

If your order has already shipped, eligible returns will be handled in accordance with our Return & Refund Policy.

11. Contact Information

For questions about shipping, tracking, or delivery, please contact:

Brand: Tiffelle

Legal Business Name: TIFFANY EATON QB INC

Customer Service Email: service@tiffelle.com

Business and Shipping Operations Address:

525 W New Castle St
Zelienople, PA 16063
United States

Customer Service Hours:

Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)

Saturday, Sunday, and U.S. federal holidays: Closed

Customer service inquiries may be submitted by email at any time and will be handled during regular business hours.

Tiffelle
Operated by TIFFANY EATON QB INC